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Jake's Pilot Shop :: Help zone

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Payment Options:Jakes Pilot Shop accepts VISA, MasterCard, Discover Card and AMEX, If you are uncomfortable about sending your credit card details over the Internet using our secure payment system, then you can place your order over the phone, by fax, Note: for additional security your credit card details will not be stored on the internet.

Privacy Policy:Jakes Pilot Shop operates a privacy policy in respect of customers and prospective customers personal details. See our Privacy Section.Guarantees:All manufacturers normal guarantees apply. Supply of Goods: We take pride here at Jakes Pilot Shop to make sure our customers receive orders within the shipping time frame selected when the customer places the order... In rare circumstances a product may be out of stock, and not entered into our website Inventory system.. if this occurs Jakes Pilot Shop will contact the customer and provide Back-order information.. usually this will result in a delay of shipping usually not more Than one week..

Order Acknowledgement: An order placed on the website will be acknowledged as received through an Order Acknowledgement sent to your e-mail address. The order becomes confirmed at the point of dispatch. If there are any problems with your order, then you will be contacted. Quality of Goods/Fitness for Purpose:Jakes Pilot Shop makes every effort to ensure that products advertised on the site are of a high quality. In the event that goods received are found not to be of merchantable quality or fit for the purpose described by the manufacturers they may be returned and a replacement (if requested and available) will be sent otherwise we will refund your order in full. All the details, dimensions and usage of the products shown on the web site have been supplied to Jakes Pilot Shop by the manufacturers/suppliers.

Returns Procedures and refunds:Returns & Refunds 30 Day Money Back GuaranteeSimple! You are not satisfied with a product, or you just have had a change of mind.. simply return the item to us, with a brief note describing why you are returning your item, and we will refund your order.

Exclusions:1. Opened software, DVDs, of Videos.. We can provide a partial refund on these items but not a full refund, unless the product is Faulty. Loss or damage: If for some reason your package has not arrived in the selected time frame please contact us-very rare occasions packages have been lost or held in transit. If you have received an item that has been damaged please contact us. In both cases We will re-ship to the customer..

Security of Credit Card Payment Options:At the point where you confirm and request the purchase by pressing the send order button you will be transferred to a SSL secure sockets server. Any details that are received by this server will be encrypted by 1028 bit technology before being e-mailed to Jakes Pilot Shop You will know when you are sending secure information as the top bar in your browser will read https: the s standing for secure..
 
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News
Tuesday, August 24, 2010


Jake's Pilot Shop August News

THe Annual Northwest Antique Fly-In last weekend here at Pearson Airfield was a blast-we were able to meet many pilot's and future pilot's Check out the pictures on our Facebook page



Zulu ANR by Lightspeed-Now the best selling ANR headset on the market. (Free Shipping) - and We offer a 30 day money back guarantee! check it out here



Check out the new Brightline Pilot Bag-watch the video demo and you will be amazed at the quality and functionality of this bag-watch the video and you will be soldBrightLine Bags, Inc., recently named “Top Flight Bag for 2009” by Aviation Consumer (In Stock now) Magazine, and the new leader in Flight Bag design



New Avionics and now Aircraft quick reference books or cards by Qref (Quick Reference Media) Avionics quick reference book or card for Portable GPS-Avmap, Garmin, Bendix/King, and Lowrance. Panel Mount Avionics quick reference book or card for Bendix/King and Garmin. Glass Cockpit quick reference book for Avydine and Garmin-This is a must have item that will make the learning process much easier. Q-Ref has just introduced a line of Aircraft Checklist. Check out the new lineup of Q-Ref Aircraft checklist Books and Cards Simply the best on the market today. Cessna, Cirrus, Piper and Diamond and more to come..



Jake's Pilot Shop has now moved into a new office/warehouse facility with a showroom. We are now located at the Pearson Airfield KVOU The oldest active airfield west of the Mississippi. If you are in the region, please fly in and see us The Hotdogs will be on the Grill this summer every Sat between 11:00 and 2:00 pm. We will have some pictures up on our facebook site soon. as well as info on the history of the Pearson Airfield located at the Fort Vancouver national historic reserve. next to Downtown Vancouver, WA. USA



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